What quality reporting measure does a Public Health Department PES often focus on ensuring adherence to through proactive patient contact?
Answer
HEDIS (Healthcare Effectiveness Data and Information).
In specific organizational contexts, such as a Public Health Department, the emphasis of the Patient Engagement Specialist role shifts toward specific compliance and performance tracking. The text explicitly names HEDIS, which stands for Healthcare Effectiveness Data and Information, as a crucial quality reporting measure. The specialist uses proactive patient contact strategies to ensure that the organization meets the necessary benchmarks associated with these measures, which often relate to preventative screenings or chronic condition management effectiveness tracked over defined populations.
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