What is the primary function SHINE counselors serve for Medicare beneficiaries and their families?

To offer guidance and demystify the intricate system of Medicare

The primary function of the SHINE program is centered on guidance and education for Medicare beneficiaries, their families, and those new to the system. Medicare is acknowledged as notoriously intricate due to its multiple parts (A, B, C, D) and supplemental choices like Medigap and Medicare Advantage. Counselors are trained specifically to demystify this complexity, offering one-on-one assistance so that individuals can make informed choices regarding coverage that aligns with their specific healthcare requirements and financial circumstances. This educational support is key to helping beneficiaries navigate potentially overwhelming decisions, especially during critical enrollment periods.