What purpose do local listings on platforms like Justdial serve for consumers regarding Davaindia?
Answer
Adding a layer of tangibility to increase comfort levels
The presence of physical locality information, such as local listings found on platforms like Justdial in specific cities like Lucknow, serves an important psychological function for some consumers. For users accustomed to interacting with established local chemist shops, having a tangible local footprint—even if primarily administrative—offers a safety net and increases overall comfort levels compared to engaging purely with digital, seemingly non-existent operations. This tangibility underpins some of the trust factor.
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